Who’s afraid of the big bad boss? Plenty of us, new Florida State Univ study shows.

The abusive boss has been well documented in movies (“Nine to Five”), television (Fox’s “My Big Fat Obnoxious Boss”) and even the Internet(http://HateBoss.com). Now, a Florida State University professor and two of his doctoral students have conducted a study that shines some light on the magnitude of the problem and documents its effects on employee health and job performance.

“They say that employ...

Call centre in lay man’s term is a place where you receive or make calls depending on what process it is. I have been associated with Call Centres from the past 5 years and let me tell you there is nothing like a Call Centre.

There are 2 types of Call Centres. 1. Outbound Call Centre. 2. Inbound Call Centre.

Outbound Call Centre: – Is a place wherein you make calls, it can be for Sales or Collections.

Inbound Call Centre: – Is a place wherein you receive calls, it can be for servicing of e...

Outsourcing is driving an industry that even fresh-out-of-school youth can make the most out of.

It’s more than just picking up phones and giving solutions. The BPO culture is thriving and flourishing, with more and more young people opting for a career in outsourcing seriously.

Quick money

Challenging and dynamic, BPO jobs are attracting younger crowds and more people are joining the bandwagon of earning quick! Pocket money never seems to suffice, as lifestyles change from hanging out with fr...

ZaaBiz is a social networking platform and used predominantly as a means to search for new business partners, initiate new business contacts, open up new markets, find partnership opportunities and to set up and manage existing business relations.

Multilingual groups and forums also give members access to industry-specific expertise and allow them to exchange ideas and perspectives with other members in ZaaBiz. ZaaBiz provides its members with a human network and other online applications need...

“Welcome to Heaven,” said God. “Before you get settled in though, it seems we have a problem. You see, strangely enough, we’ve never once had a Human Resources Manager make it this far and we’re not really sure what to do with you.”

Here are some tips to help you joy in your work:

1. Be realistic

We often have a habit of setting unrealistic goals for ourselves. We
expect more than what we are capable of and when we are not able to
meet our goals, depression seeps in and the work becomes a source of
unhappiness rather than joy.

See, if you also aimed to touch skies overnight. If yes, set
S.M.A.R.T goals for yourself. SMART here means: Specific, Measurable,
Achievable, Realistic, Timely.

2. Turn to the office with a right mindset

En...

After 2 years of selfless service, a man realized that he has not been promoted, no transfer,no salary increase no recommendation and that the Company is not doing any thing about it.So he decided to walk up to his HR Manager one morning and after exchanging greetings, he told his HR Manager his observation.

The boss looked at him, laughed and asked him to sit down saying; My friend, you have not worked here for even one day.

The man was surprised to hear this, but the manager went on to explai...

Conversation soon turned into complaints about stress in work and life.

Offering his guests coffee, the professor went to the kitchen and returned with a large pot of coffee and an assortment of cups porcelain, plastic, glass, crystal, some plain looking, some expensive, some exquisite – telling them to help themselves to hot coffee

When all the students had a cup of coffee in hand, ...